IT service
Central Service Desk
Data Services
Integrated applicationsThe foundation of our success is our motivated and highly qualified staff.
Raiffeisen Informatik SK s.r.o. based in Prešov provides mainly IT services to companies in the “Raiffeisen Group”.
Not only the number of employees, but also our IT portfolio has grown from year to year – only the high quality of services provided in the area has remained unchanged:
- Service Desk
- Server Operations
- Network Operations
- Security Operations
as well as several other highly specialized and also complex services. As part of the Raiffeisen Group, our main objective is to provide services in an optimized ratio between quality, security and cost.
Service IT
Raiffeisen Informatik SK s.r.o., provides within Raiffeisen group technical operation for various cloud services. It also provides services related to server platforms, networks and security.
Information technology, an area that is subject to a constant process of innovation, poses special challenges for every technical service provider. It is also one of our key business areas.
Central Service Desk
If questions or malfunctions occur during the operation of your IT, the CSD team of the Raiffeisen Informatik SK s.r.o. is available 24 hours a day.
Our technical support line provides information and support to foreign companies within the Raiffeisen Group.
We have an average of 15 employees in Nitra and Prešov.
The service covers:
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- 7×24 hour customer care (we always want to be available and ready to help our customers)
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- standardized and transparent ITIL service processes
- communication in English, German and Slovak
- provision of technical information about our solutions (all incoming fault reports are logged in our system and immediately forwarded for resolution)
- assistance in technical areas (e.g. setting/restarting access rights, infrastructure and application support…)
Data ServicesINTELLIGENCE FOR ALL. FOR REAL.
Raiffeisen Informatik SK s.r.o. is long lasting service provider for the international Raiffeisen Group. Our professional services are supported by innovative automation and virtualization technologies operated by our great team of technicians and engineers.
Combined with high-speed, high secure infrastructure in Raiffeisen Informatik’s group data centers we are proud to provide outstanding services to our customers.
Raiffeisen Informatik SK’s commitment to security and quality is underscored by a range of industry-certificates that confirm the high quality of our services.
Integrated applications
IT is a key part of modern business and the foundation of every company’s day-to-day operations. If a company’s IT systems break down, it won’t be long before other aspects of the business are also compromised. Raiffeisen Informatik provides a comprehensive portfolio of services to ensure the reliable and error-free operation of your IT systems.
Whether you want to store your data securely in the cloud or seamlessly integrate mobile endpoint devices and applications into your existing IT infrastructure, we combine the latest technology and years of experience in high-speed data center operations in an attractive service package, with our expertise available to our customers.
We can help you accelerate business processes and optimize collaboration between individuals and teams so that you always stay one step ahead of the competition.